Returns
There is a 7 day period from which a return may be granted. Returns are not guaranteed, and are assessed on a case by case basis. Buyer is responsible for recording the microphone’s defect upon inspection. Buyer is responsible for return shipping costs and initial shipping costs will not be refunded. Every effort is made to ensure these microphones travel safely, they are tested before being packed and shipped, and are shipped safely. These are, however, fragile and vintage items, and damage can happen over these rough seas. Still, I’ll make every effort to handle any misfortune reasonably and fairly.
Import Taxes & Tariffs
Thanks, Obama. You may be responsible for taxes or tariffs importing microphones. These taxes are the buyer’s responsibility to pay. Tariffs can not be the basis for a return or a microphone, and are not eligible for any kind of refund.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact soundslekkeraudio@gmail.com so we can sort your problem out.
Shipping returns
To return your product, you will be given a return address once return is confirmed. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs in both directions are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. There is no guarantee that we will receive your returned item. Sounds Lekker can also handle creating shipping labels for your return if requested.
Other questions or concerns?
Email soundslekkeraudio@gmail.com and we’ll chat.